https://reply.io logo
#feedback
Are Organization Admin's supposed to be able to buy new LinkedIn accounts…
# feedback
h

Hollis

08/18/2026, 7:16 PM
Are Organization Admin's supposed to be able to buy new LinkedIn accounts within any workspace?
m

Mary

08/18/2026, 7:16 PM
Hi, 👋 Thank you for reaching out. I’m on it and will help you with this shortly.
m

Max Foster

08/18/2026, 7:18 PM
Hey @Hollis, is there a specific issue you're running into? By default, any team member can connect an additional LinkedIn account beyond the prepaid seats, and the system will apply a prorated charge automatically.
h

Hollis

08/18/2026, 8:49 PM
Yes, I have a team member Nix who can't seem to get past the Add with Link option. When she clicks that option and clicks the purchase option displayed after with the prorated price, nothing happens. That pricing modal just closes. It works fine for me but I'm also the org owner.
m

Max Foster

08/18/2026, 9:00 PM
Hey @Hollis, it'd be great to try reproducing it on our end - next time your team needs an extra LinkedIn profile, we can test it live. Also, just sent you an invite to a dedicated Slack channel where we can discuss questions related to your account. This shared feedback channel is specifically for API topics, so it's not the best fit for questions like this one.
🫡 1
r

Reply.io Team

08/18/2026, 9:41 PM
Help Mary understand how they’re doing:
Rate your conversation 😠 Terrible button 🙁 Bad button 😐 OK button 😃 Great button 🤩 Amazing button